Pro SMS 2003 Chapter 8

Chapter 8 is titled “The SMS Community”, and in this chapter Rod talks about Add-on Tools and Support groups.


The best quote from this chapter is the first line of this chapter. “… another reason why I think SMS 2003 is one of the best systems management products is the SMS community”. I couldn’t agree more! Try finding an active forum, Web site, or user group for any other systems management product; they are hard to come by and if you do find one it will always be controlled by the vendor!


Rod touches on some of the Add-ons to SMS 2003 both free and commercial. For Support resources he touches on only a few online resources, and he missed a few that I like!


This site! Canadian SMS user group. run by Cliff Hobbs SMS MVP.

There are a number of SMS / SCCM Blogs on TechNet


Lastly he talks about User Groups (UG). This is one place I also have a lot of experience with and I agree with him, join a user group! If one does not exist, see about creating one. However I must caution you, it can be a lot of hard work, and it is better to become a Special Interest Group (SIG) of an already existing user group then to start up one.


Need help finding a user group try this link!






Overall the message in the chapter is Get involved!








Rod’s Blog can be found at

Chapter 7

Chapter 6

Chapter 5

Chapter 4

Chapter 3

Chapter 2

Chapter 1


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